The Operations Associate will supervise the day to day operational tasks, ensuring instructions and procedures are strictly implemented and followed by vendors. This person will monitor the availability of equipment and escalate to Maersk EMR on site if availability is critical.
He/She needsto ensure delivery of services to clients i.e. releasing of equipment to clients are done within the agreed timing and facilitate equipment timely positioning/pull out of equipment from repair area.
This person will act as Maersk Line Operations representative for surprise client visits and ensure highest level of service is being provided to the customer for business retention.